Since we have guests arriving before and after your stay, we will have to keep to the 2.30 pm check-in time and 12 pm checkout time. If you do arrive a little earlier, however, you can keep your bags in our baggage rack and freshen up in our café while we prepare your bed or room.
We have a 48-hour cancellation policy, which means you cannot cancel your booking less than 48 hours in advance. Also, the cancellation policy applies on the entire stay, not just the start date. So, for instance, if your stay is between 14th March and 18th March, you can cancel your stay on or before 2.30 pm on 12th March. After 2.30 pm on 12th March, no cancellation will be permitted for the entire stay. During the Christmas Week – 23 December to 2 January – we reserve the right to extend the cancellation policy to one week. i.e. for that period cancellations will be permitted only one week in advance.
Foreign nationals and OCI holders will have to provide a valid passport and visa. Indian nationals can provide a valid passport, Aadhar Card or driver’s license as a form of identification.
Each bunk bed is provided with its own locker. The locker is big enough to hold a cabin-luggage sized bag. To ensure complete security, guests must bring their own locks for the locker.
Smoking is not allowed inside the café, common areas, dormitory rooms or Double Deluxe Room. It is permitted in the outside foyer of the café, and on the private terrace of the Double Deluxe Room.
We do not provide an airport pick-up service. The best way to get to the hostel from the airport would be by pre-paid taxi. There's a pre-paid taxi counter as you exit the airport. The fare is decided and paid for at the counter itself. A designated driver then takes you to your destination.
Guests are not allowed to do their own laundry in the hostel. If you require to do laundry, our staff at the counter can put you in touch with a laundry service.
We sometimes have female guests staying in the mixed dormitories. A mirror would allow guests to be viewed from different angles. To protect the privacy of our female guests, we do not have mirrors in the mixed dormitories. All the bathrooms, however, have mirrors.